You just need to pay the first month fee and, if needed, the pier and plate adapter for your mount installation in advance.

Example: 
1st month fee: 99€ + Pier installation 99€ + plate adaption: 50€ = 248€

After payment is done the place is yours and you will start paying the monthly fee the second month after installation. 

If after 6 months the installation has not been done you will start paying the monthly fee anyway or you will lose your reservation.

After second month (1st one is already paid with reservation) you pay 99€ per month.

No. Insurance fee is not mandatory and it is calculated depending on the value of your telescope. For ex:

10€/month covers up to 10000€
18€/month vovers up to 18000€ 
and so on.

20€ per hour.

Whenever you want. Please let us know at least one month in advance or the full month fee will be charged.

UPS, IP Camera and a Power Strip with network control. If you don’t know which ones to buy, ask us.  We can also provide those three devides for around 100€.

Just use your Trevinca Skies user number. For example if you get the 145 (pier 5 in observatory 4) your getaway will be 192.168.145.1 and your dhcp server will start serving ip’s at 192.168.145.100

So if you connect something without a fixed ip it will get the 192.168.145.100 and the next one 101 and so on.

You can configure your devices at home before coming with fixed ips for example: 
PC: 192.168.145.2
PowerStrip: 192.168.145.3
Ip Camera: 192.168.145.4
Etc.

We don’t usually have much power interruptions but they can happen. Specially during summer storms. So if you don’t have an UPS your gear is going to be turning on and off several times and that makes no good to your devices. Also an UPS helps to refine the quality of the power.

Yes, but make sure that you can switch IR lights off. IR Lights are only allowed for short periods of time to check position of the telescope.

The use of low power consumption mini pc’s is recommended. If you want to use a desktop computer additional costs may be charged.

YES. If not, we’ll tape them all!

You can but if you don’t want to, we can do it for you. Just ship it to the address at the bottom of the web and we will install it for you (299€).

We can also install all the necessary software for you and teach you how to use it. In a few nights you’ll have it under control.

Not a problem. We can help you to choose the right one for you based on your budget.

Yes. Here you can see the dimensions of the upper part of the pier and an example of a solution for a Skywatcher EQ8-R Pro.

It depends on the observatory but your telescope pointing polaris at 42º cant be higher than 235cm.

Measure the distance between the top of your telescope pointing polaris (42º latitude) and the base of your mount and subtract it from the maximum allowed height of your observatory.

For security reasons, no. The only exception is when a flexible dew shield that can’t be seriously damaged by the moving of the roof is installed.

Yes, in order to do not block other user’s view, it is a good idea to park your telescope at pointing to the horizon. Recommended park position is: RA axis vertical and Dec = 0

\\192.168.100.230\aagsolo\ In this folder you have the necessary files to connect your favorite software to the AAGSolo Cloud Sensor.

You get access to a web app where you can open the roof and also links to all the services including cameras, all-sky, aagsolo, etc. Here is a video to see how it looks:

Click here to watch it on youtube

You can’t. Once open it will remain this way all night or until conditions are unsafe.

It is not recommended but you can. Anyway, we can build one for you for less than you pay for shipping costs to send it here (99€)

No.

Any remote desktop software like Teamviewer or Anydesk will do. We recommend to install at least two just in case one of them fails.

We can open any port you want and pointing it to your computer but it is not recommended for security reasons.

Yes. Wireguard VPN is already in our system and we will give you a configuration file so you can have it working with two clicks.

You can come and install it yourself or you can ship it and we will install it, including balancing, polar alignment, cable managing, etc (299€).

At least a circular space of 2 meters.

The best way to get to A Veiga from abroad is to fly to one of the nearby airports and then rent a car. The closest airports are Vigo (Spain) and Porto (Portugal), both about 2 hours away by car. La Coruña, Santiago de Compostela and Madrid are also good options, but they are further away, about 2 hours and 30 minutes and 4 hours by car, respectively. Once you arrive at the airport, you can rent a car from one of the many car rental companies available at the airport. Make sure to book in advance to get the best deals and availability.